NUR 402: Quality Improvement & Patient Safety

This course focuses on the knowledge, skills, and attitudes necessary to enable you to expand and understand a systematic review of patient safety and quality improvements in the delivery of healthcare, within the community and globally as a member of a collaborative interprofessional team. Content will address the history of the quality improvement process in healthcare, quality databases and improvement process tools and programs. Through the use of case studies, discussions, and exercises students will be become more familiar with the use of several quality improvement programs and tools. For example, the Plan-Do-Study- Act (PDSA) cycle, Six Sigma and the Toyota Production System known as Lean Production processes will be addressed. Students can use this course to identify the tools and design the methods that they plan to employ in a quality improvement or patient safety project in the work environment as they interact with patients and colleagues.